Refund and Returns Policy

We appreciate your business at Mysteries of Reality, where fascinating e-books that probe the depths of life may be found. Your total happiness with your purchase is important to us. To understand the circumstances governing refunds and returns, please carefully read our Refund and Returns Policy.

1.eligibility for a refund

1-1The following prerequisites must be satisfied in order to receive a refund for an e-book purchased from Mysteries of Reality:
– You are unable to access the e-book because of a technical issue or malfunction.
– The e-book file you were sent was the wrong one.
1.2 We do not provide refunds for any other factors, such as changing your mind or not like the material. Before making a purchase, we advise you to carefully read the product descriptions and sample extracts offered on our website.

Making a Refund Request

2.1 Within 14 days following your purchase, send an email to support@mysteriesofreality.com to make a refund request.
2.2 When requesting a refund, please include the following details:
– Your name in full
Order number, justification for the refund request, etc.
2.3 Once we receive your request for a refund, we will determine whether it meets the section 1 requirements and determine your eligibility. We will start the refund procedure if accepted.

Returns Procedure

3.1 If your request for a refund is granted, we will credit your account using the original payment method you used to make the purchase.
3.2 Keep in mind that depending on your payment provider, the processing period for refunds may change. A few business days may pass before the refund appears in your account.

Returns

4.1 Since e-books are digital goods that cannot be physically returned, returns do not apply to them.
4.2 Please get in touch with our customer support staff if you have any worries or inquiries about your purchase; we would be pleased to help.

Pricing and Promotions

5.1 All prices are shown in USD (United States Dollars) on our website.
5.2 Discounts and promotional offers may be altered or discontinued at any time and without previous notice.
5.3 A refund will be given for the discounted amount paid if you bought two e-books at the special price of $29.95.

We sincerely appreciate your cooperation and understanding with regard to our refund and return policy. Please don’t hesitate to contact our customer support staff at support@mysteriesofreality.com if you have any more questions or need help.